Privacy Policy
The Double Ivy Doc LLC ("we," "us") operates thedoubleivydoc.com and thedoubleivygrad.com. This policy explains what information we collect when you visit the site, fill out a form, book a meeting, buy a service or course, or contact us, and how we use it. By using the site, you agree to this policy.
1. Information We Collect
Information you give us: your name, email address, phone number, school and academic information, application materials, and anything else you submit through our forms, booking pages, or email.
Information collected automatically: your IP address, browser and device type, and the pages you visit, collected through cookies and similar technologies.
Payments are processed by our payment providers. We do not store full card numbers.
2. How We Use Your Information
We use your information to provide our services, schedule meetings, process payments, respond to your questions, send updates and marketing emails (you can unsubscribe at any time), improve the site, and meet legal obligations.
3. Who We Share It With
We do not sell or rent your personal information. We share it only with service providers that help us run the business, such as Cloudflare (website hosting), Jotform (forms), Calendly (scheduling), Google (email and file storage), and our email marketing platform, or when required by law.
4. Students Under 18
Many of our clients are high school students. We collect information from students under 18 only to provide services that the student or a parent or guardian has requested, and we encourage parents to stay involved. This site is not directed to children under 13, and we do not knowingly collect their information.
5. Data Security and Retention
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We keep information only as long as we need it to provide our services and meet legal obligations.
6. Your Choices
You can ask for a copy of the information we have about you, ask us to correct it, or ask us to delete it, subject to legal obligations. You can unsubscribe from marketing emails using the link in any email.
7. Links to Other Sites
Our site links to other websites, such as TikTok. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this policy from time to time. Changes take effect when they are posted on this page.
Contact Us
The Double Ivy Doc LLC
thedoubleivydoc@gmail.com